American Airlines (@AmericanAir)


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@trenjer If you'd like to speak to someone today, we recommend you give our Executive Platinum desk a call and ask…
@TBreassealeDHS We're updating our fleet every day with new planes once a week. We love you too and can't wait for you to see it.
@molasseskrinkle We provide detailed info on this type of ticket when purchased. You can find it here:…
@JeffLewis007 It sounds like it's a very busy evening. Thanks for hanging in there with us. We're glad to see you're on your way!
@gomezton We’re so sorry this was your experience, Tony. We always want you to have a great trip with us.
@The_ChrisMyers We're retrofitting much of our fleet to have larger overhead bins, Chris. We really appreciate this feedback.
@MikeIsLive Our sincere apologies for any rudeness you experienced as we strive to provide exceptional service at all times.
@TheForwardCabin Please provide details via DM. We'd like to share this with the correct team.
@miffSC We're doing happy dances all around too, we're so happy you're on your way tonight.
@kaylajoyhurst Please send us your record locator via DMs so we can share your feedback. Did you let our crew know about your seat?
@MILKTYSON We love having you up front and your loyalty is so appreciated! Thanks for making us your airline.
@TheRichCampbell We're truly sorry for this experience, Rich. We see you're on your way now and we really appreciat…
@trenjer We're a virtual team. Please meet us in DM. You can also provide the flight this is concerning. We can sub…
@OGaseantv We're look at your DM now. We'll respond there shortly.
@miffSC Fantastic! Enjoy your flight, and thanks so much for your understanding today.
@groadwarrior We do have some of the best crew in the business. We do appreciate your loyalty and consider you as #fAAmily!
@SusieCastillo That's not right at all and we'd like to share your feedback with our team. Please DM your record locator, Susie.
@triskelerin So sorry to hear that happened, Erin. We'll submit the charge for a refund. They usually take 7-10 business days to process.
@l_____88_____l That is usually one of our 737 birds. We look forward to having you on board!
@ZieAn2466 Your bag is always supposed to fly with you so we're a bit confused by your question. Please clarify and we'll gladly respond.

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